How can we help?
Whether you're having trouble with your workout plans, managing your subscription, or just want to say hi, the Torq Tribe team is here for you.
Contact Support Directly
The fastest way to reach us is via email. We typically respond within 24-48 hours.
Email: torqtribe@icloud.comFrequently Asked Questions
How do I cancel my subscription?
Since Torq Tribe subscriptions are handled exclusively through the App Store, you must cancel it directly in your Apple ID settings. Go to your iPhone Settings > [Your Name] > Subscriptions, tap on Torq Tribe, and select "Cancel Subscription." You must do this at least 24 hours before your billing cycle ends.
How do I delete my account and data?
You can permanently delete your account and all associated workout data directly within the Torq Tribe App by navigating to Settings > Account > Delete Account. Alternatively, you can email us at torqtribe@icloud.com from the email address registered to your account to request manual deletion.
Is Torq Tribe a medical application?
No. Torq Tribe provides general fitness information and AI-generated workout coaching for planning purposes only. It is not medical advice. You should consult a physician before beginning any new exercise or lifestyle program.
I found a bug. How do I report it?
Please email us at the contact address above with the subject "Bug Report". Including your device model, iOS version, and a screenshot of the issue helps us fix it much faster!